Auto Glass Safety Council™

Tag: 2016 Member Meeting

  • “Telephone Doctor” Nancy Friedman to Speak at AGSC Member Meeting

    “Telephone Doctor” Nancy Friedman to Speak at AGSC Member Meeting

    Nancy Friedman

    The Auto Glass Safety Council™ (AGSC) has announced that Nancy Friedman, the president and founder of Telephone Doctor Customer Service Training, will lead a session at the upcoming AGSC Member Meeting. The AGSC Member Meeting will be held on the morning of Tuesday, October 4, at the San Antonio Marriott Rivercenter in San Antonio, Texas.

    Friedman’s seminars are designed to help businesses “equip their people with tools to convert more inbound leads into sales, and deliver a better customer experience.”

    Her company, Telephone Doctor Customer Service Training, offers more than 100 online training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management and leadership programs. Friedman has appeared on Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada, CNN and Fox News. She also has been quoted in both the Wall Street Journal and USA Today. She has authored nine books on communications, sales and customer service.

    “We are excited to add Friedman to our annual Member Meeting seminar line-up,” says Kathy Bimber, director of operations for the AGSC. “Telephone skills are crucial for those in the auto glass business, and we believe AGSC Registered Member Companies will benefit greatly from her expertise.”

    The AGSC Member Meeting will run from 7:30 a.m. to 11:45 a.m. on October 4. All AGSC Members are welcome to attend the meeting, which is free of charge. Online registration is now closed but members can register on-site at the meeting.

    View the video below to learn more about Friedman.

  • Date Set for 2016 AGSC Member Meeting

    The Auto Glass Safety Council™ (AGSC) has announced that its 2016 annual member meeting will be held on Tuesday, October 4, in San Antonio, Texas, at the San Antonio Marriott Rivercenter.

    The meeting will be held the day before Auto Glass Week™, October 5-7, kicks off. Auto Glass Week will be held at the Henry B. Gonzalez Convention Center and the San Antonio Marriott Rivercenter, all located right on the city’s beautiful Riverwalk.

    This will be the third year that the AGSC will hold its annual member meeting in conjunction with Auto Glass Week. The 2015 meeting featured marketing tips, validation preparation tips, committee updates, certification information and more.

    “We are thrilled with the success of the member meeting,” says AGSC president Debra Levy. “Our members have found it very helpful to gather together and learn, and each year the meeting becomes even more helpful and expansive.”

    “We encourage as many members as possible to make it to San Antonio next October,” she adds.

    Visit www.agsc.org for the latest updates as they become available.